Chatbots : The Future of Customer Service Chatbots and digital assistants are becoming increasingly popular as a way to provide customer service. They can be used to answer questions, provide support, and even sell products or services. Chatbots are computer programs that can simulate conversation with humans. They are often used in customer service applications

What is IAM? IAM is a broad term that encompasses a variety of activities related to managing digital identities and access. These activities may include: Identity governance: This is the process of creating, managing, and retiring user identities. Access control: This is the process of granting and revoking access to resources based on user identity